Approved Senders

Add email addresses to the Approved Senders list if you want email from those senders to bypass the Spam Email Assistant, regardless of what filters may be active.

You can add or delete senders to the list manually as you would block senders. Addresses can also be added to the Approved Senders list automatically when you deliver email from your Message Center and it asks whether you want to add that name to the Approved Senders list. Select the addresses that you want to add and click continue.

Mailing Lists and email-based newsletters can also be approved to bypass the filters. Email headers for Mailing Lists are not all formatted like your personal email and require some extra attention to pre-approve. First, go to the Spam Email settings, and click on Approved Senders, then click on the "Mailing Lists" link. Look at a copy of the mailing list that you want to add - if their email address is located in the TO: field, then add it to the Approved Mailing List. If the Mailing List's email address is located in the FROM: field, add the email address to the Approved Senders List.

Please note that mailing list addresses are often long and can change slightly from issue to issue. To ensure the newsletter isn't quarantined, you may want to add only the domain of the mailing list. For example, add "mailinglist.com" and ALL email messages from that domain will bypass the filters.